▬ WhatsApp Commerce
WhatsApp Commerce for Indian D2C Brands
Your customers already live on WhatsApp. Turn conversations into conversions with automated product catalogs, in-chat checkout, Razorpay payments, and AI-powered customer support.
Starting at
₹14,999/mo
up to 10K conversations
Delivery
7–14 days
Estimate before choosing the build path
Use the calculator and diagnostic to clarify the current workflow cost, maturity gaps, and likely implementation sequence before the strategy call.
Who This Is Best For
Success Scorecard
Why WhatsApp Commerce is the Future of Indian D2C
For many Indian brands, customers discover products on Instagram, ask questions on WhatsApp, and expect the next step to be simple. WhatsApp Commerce shortens the journey from inquiry to payment by bringing catalog, cart, payment links, order updates, and support into one conversation. OG Marka connects that flow back to CRM and reporting so WhatsApp becomes measurable infrastructure, not just a busy inbox.
What You Get with OG Marka WhatsApp Commerce
Automated product catalogs with rich media inside WhatsApp
In-chat cart management and checkout flows
Razorpay payment collection with UPI, cards, and net banking
Order tracking notifications and delivery updates
Broadcast campaigns for promotions and re-engagement
AI chatbot flows for FAQs, returns, and support
Delivery Blueprint
Structure the storefront
Set up catalog, payment collection, and the key messages that drive conversion inside chat.
Automate post-intent flows
Recover abandoned carts, send order updates, and standardize support prompts.
Scale broadcasts and segments
Use product interest and order history to run tighter campaigns without spamming everyone.
Individual Services Available
Frequently Asked Questions
What is WhatsApp Commerce?
WhatsApp Commerce lets you sell products and services directly within WhatsApp conversations — browse catalogs, add to cart, pay, and get support without leaving the app.
Do I need the official WhatsApp Business API?
Yes. OG Marka sets up and manages your official WhatsApp Business API account as part of the service.
Which payment gateways are supported?
Razorpay is our primary integration, supporting UPI, credit/debit cards, net banking, and wallets. We can also integrate Cashfree or PayU.
Can I send bulk messages to customers?
Yes. Broadcast campaigns let you send personalised promotions, offers, and updates to segmented customer lists — fully compliant with WhatsApp’s business messaging policies.
How much does WhatsApp Commerce cost?
Product Catalog Setup starts at ₹7,999 one-time. The full WhatsApp Commerce module is ₹14,999/mo for up to 10,000 conversations.
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