StyleVerse Drove 62% of Revenue Through WhatsApp in 90 Days
The Challenge
StyleVerse had strong Instagram traction but struggled to convert DM inquiries into sales. Customers wanted to browse, ask questions, and pay — all in one place. Their Shopify checkout had a 78% cart abandonment rate on mobile.
Our Solution
- 01Full WhatsApp Business catalog with 150+ SKUs synced from inventory
- 02In-chat Razorpay payment links with one-tap checkout
- 03Automated cart abandonment recovery within 1 hour of drop-off
- 04Broadcast segmentation by purchase history and average order value
- 05AI chatbot handling size queries, availability checks, and order status 24/7
Rollout Playbook
Full WhatsApp Business catalog with 150+ SKUs synced from inventory
In-chat Razorpay payment links with one-tap checkout
Automated cart abandonment recovery within 1 hour of drop-off
Broadcast segmentation by purchase history and average order value
What Made It Work
WhatsApp Commerce was scoped around the specific operational bottleneck, not a generic template rollout.
The team had one clear target window: 90 days. Delivery sequencing was designed backwards from that constraint.
Success was measured in live business outcomes, not just implementation completion.
“WhatsApp went from a support channel to our primary sales channel. Customers love browsing and paying without leaving the chat.”
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