Multi-Location Restaurant ChainWhatsApp Commerce & ERP Integration120 days
How Spice Route Kitchen Drove 280% Revenue Growth Across 8 Locations
The Challenge
Spice Route Kitchen had 8 locations but each operated independently — separate ordering systems, no centralised inventory, and zero customer data sharing. They were losing ₹3–4L/month on over-ordering ingredients and had no way to track repeat customers across locations.
Our Solution
- 01WhatsApp ordering with location-aware menu and one-tap reorder from history
- 02Centralised ERP connecting all 8 locations for real-time inventory and procurement
- 03Customer loyalty program with points earned across any location via WhatsApp
- 04AI demand forecasting reducing ingredient waste by predicting daily orders
- 05Automated review requests after delivery driving Google ratings from 3.8 to 4.6 stars
“Our customers love ordering on WhatsApp — they just send 'usual' and the AI knows their order. Waste is down 45% because we finally have demand forecasting.”
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